In-Application Chat

Use chat to anonymously contact our support staff and receive help with .

Your email address is NOT required - so there is no chance of getting spam!

Instructions - Asking a Question

  1. Enter your question in the box below the text 'Enter your question:'
  2. Click the Send button.

Getting a Reply

We'll provide an answer ASAP. Your question, and our answer, will appear in your Chat Log, color coded.

Just leave running to see our answer appear.

If you need to close , just restart it later to see our response. Or, when you close , you can register your email address, and we'll send a transcript of our reply straight to your email box.


Other users cannot see your questions. Only DataMystic staff can see and respond to your question.

To close the chat panel, click the red cross [X] above the Chat Log.

For Software Publishers

DataMystic is the first software vendor to include an in-application chat client to support its users.

Using the chat client, users can anonymously contact our support staff and receive help, lowering the communication barrier between us and the user.

If you're a software publisher and would like more information about DataMystic's In-Application Chat and Chat Server solutions, please contact us.

Contact us now!