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DataMystic's Extended Download Service (formerly known as Software Download Protection) is an inexpensive 'insurance policy' that protects your software investment if your computer fails or your hard disk gets corrupted. Even if you purchase a CD, you can potentially miss out on the year of upgrades that follow your purchase. With our Extended Download Service you don't need to worry about this situation ever occurring - you will be able to download the last release you downloaded for a period of 2 years.
Note: These are NOT Upgrades
Note: You don't need the Extended Download Service if your computer is backed up regularly, and you are 100% confident of your ability to restore data. If you don't purchase Extended Download Service at the time of purchase, we can usually arrange to manually send you the original file for a one-off fee of USD 50. Purchase Extended Download ServiceNotes
License TypeDataMystic software licenses are perpetual, non-expiring licenses. This means it is a one-off payment. It also includes one year of upgrades - both major (e.g. 5.xx to 6.xx) and minor (e.g. 5.31 to 5.42). After one year you can either keep using your current version, or pay for another year of upgrades - your license does not expire. Click here for our End User License Agreement Site and Enterprise Licenses, Volume DiscountsClick here for information on our educational and non-profit volume discount program. Please contact us if you need a Site or Enterprise license that is not listed. All our applications support unattended installation to make multi-user installs easier 90 Day Money Back GuaranteeIf for any reason you are unhappy with your purchase, send it back within 90 days for a full refund. Conditions apply CDsFor an additional US$ 19.99/EU€ 16.06*, you can purchase a CD of all your products. The CD will contain the products that you can currently download - our CD system does not retain older versions of software. Multiple PurchasesNeed to purchase multiple items from different pages? When the shopping cart is displayed, click the '<< Continue Shopping' link (at the base of the page) to return to this site and add additional items. Just ensure you always use the first, default Buy Now button throughout. ResellersIf you are a reseller purchasing on behalf of a customer, please follow our reseller guidelines. To become a reseller click here. ReceiptsBoth ShareIt and Avangate (our payment processors) can send you a receipt for your purchase - please contact them after purchasing. QuotesYou can generate a Quote (in the form of Purchase Order) through our online system - just click the [Generate a Quote] button instead of the [Buy] button. Prices are valid for 14 days. Offline Purchasing - Purchase Orders, Fax and Mail OrdersOffline purchases are processed within 48 hours during regular business hours (Monday through Friday, 9 am to 5 pm PST). To receive licenses immediately or outside of business hours, please purchase online using a credit card. You can generate a pre-filled Purchase Order or Quote by following the ONLINE process above and clicking the [Generate Proforma Purchase Order or Quote] button instead of a [Buy] button. Important! Your Purchase Order, Fax Order or Mail Order MUST include the following items:
Phone OrdersYou can order by credit card over the phone if you do not have Internet access, please have the Order Id (see above) and your credit card ready. See the table above for phone numbers. Australian GST PricingAs of April 2006, our online purchasing systems do NOT charge Australian
GST to Australian customers. If you need to be charged GST, please email or fax
your purchase order to our Australian office on 03
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