Business process

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The following workflow is used by our customers to handle their emails. By following it, you will save having to create a workflow for yourself, as well as understand the various points in the process where intervention might be required by you.

1. Configure ResumePipe

This process is used ONCE to specify the settings that ResumePipe needs to know, and saves them to a ResumePipe .RPP file for future use. Note - you can load the file default.rpp to load default values for everything here.

1. Open your email client and login (e.g. Microsoft Outlook, Lotus Notes etc). Make sure you are using the correct email profile
2. Open ResumePipe (in Start Menu\Programs\ResumePipe)
3. On ResumePipe's Login tab, click the Default radio button.
4. On the Folders tab, you need to specify where ResumePipe will find emails with resumes. If they are found in the Default Inbox then click on the Default Inbox radio button). If not, click within the Folder field to select the email folder where emails with resumes are found.
5. If you want processed emails to be moved to a new folder, click within the Move emails to folder field, and select the email folder where processed emails should be moved. If not, select the Do nothing - leave processed emails where they are radio button. Note - ResumePipe marks every email as 'Read' when it has been processed
6. On the Output Files tab, select the file folder where you want the output text files placed. This folder must exist, so create it first if necessary. If you want the first file to have a specific number or be named in a specific way, enter it here. If you need the emails to be processed with a particular sorted order, select the sort order
7. On the Email Header/Footer tab, you can add your own text to the top and bottom of each processed email, if required
8. On the Attachment tab, select if you want the text from attachments to be extracted as well. The text from each attachment can have your own specific text around it. You can also customize the handling of different attachment types, for example, .zip and Adobe .pdf files must be handled manually, other attachment types can be ignored
9. On the Filter tab, specify the TextPipe Pro filter if you're going to use it to reformat and cleanse the spurious numbers and letters from the emails. Otherwise leave it blank
10. Save the settings to a .RPP file to be used later.

2. Actual Run

This process is used each time ResumePipe is run. The points where manual intervention may be required are marked as ***.

1. Open your email client and login (e.g. Microsoft Outlook, Lotus Notes etc). Make sure you are using the correct email profile
2. Open ResumePipe (in Start Menu\Programs\ResumePipe)

3. Load the .RPP file from Process 1 (it should be in the recent files list)

4. Click the [Go] button
5. *** If the first numbered filename already exists, ResumePipe will prompt you to see if you want to overwrite it. If not, go back to the Output Files tab and change the First filename number
6. ResumePipe will begin processing emails, extracting each email's text to a numbered file. For each email with attachments:
   
   1. For attachment types to be processed (according to the Attachment types dialog), ResumePipe uses MS Word to extract text from the attachment (e.g. .doc, .html, .rtf etc)
      
      
      1. If the attachment is a password protected document, ResumePipe will skip it and log an error. These files must be manually processed later
      2. *** If the attachment is a mail-merge document, MS Word will insist you give it a 'data source'. If this is the case, Word will display an 'Open' dialog. Just browse to ResumePipe's folder in C:\Program Files\ResumePipe\, select the file dummy mailmerge data.doc and click Ok. 
         
         
   2. For attachment types to be ignored, ResumePipe ignores them (e.g. .exe, .tif, .bmp, .vcf, .gif etc)
   3. For attachment types to be handled manually, ResumePipe skips them. ResumePipe's status dialog displays an Exceptions tab, listing the emails with manual attachments. You can examine these emails after ResumePipe has finished running. To process these emails manually, locate the email, open the problem attachments in their application, and copy any text to the clipboard. In each problem email and on the exception tab, ResumePipe saves a message about which text file contains details from this email. Open this text file, and paste the attachment text into it.
      
      
7. ResumePipe marks each processed email as 'Read', and moves it to a new folder if specified
8. When all the emails have been processed, ResumePipe will then run TextPipe, if required
9. Save the .RPP file - if you want the First filename number to be updated to its latest value.
10. Run ResTrac to import the details.

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If you just need to save, detach or delete attachments from your emails, why not try DetachPipe?