Apps Not functional on iOS

Questions and support for the PredictBGL Apps, ... redictbgl2

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Apps Not functional on iOS

Postby khurtwilliams » Tue May 17, 2016 1:45 am

The app is unusable. The screen is scrambled after login. Please see attached screen shots.

I have already tried deleting and re-installing the app several times. The problem persists. I have rebooted the phone. The problem persists.

I am using a 64GB iPhone 6 running iOS 9.3.1 with 32GB of free space available.

IMG_1911.PNG (170.77 KiB) Viewed 1502 times

IMG_1912.PNG (86.41 KiB) Viewed 1502 times

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Re: Apps Not functional on iOS

Postby DataMystic Support » Wed May 18, 2016 10:00 am

Hi Khurt,

This is due to a problem with Basal Modelling turned on with a Basal Rate.

If you turn off the Basal Modelling under Settings\Insulin\Advanced\Model Basal, then it will work normally.

You can access this setting via the website, and when the app logs in it will pull down the new setting and work fine.

Simon Carter, - Insulin dose calculator for Type 1 diabetes - 250,000 free software downloads - send huge email attachments

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