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Import from Diasend

Posted: Thu Oct 15, 2015 2:48 am
by khurtwilliams
The import from Diasend does not work. I have tried several times. Data (CGMS and pump) were exported from Diasend. Diasend exported the file as an Excel spread sheet. Upon importing the Excel file to ManageBGL I get an error.

khurt@islandinthenet.com-2.xls - File format was not detected - we will examine it and import it manually for you in the next 24-48 hours.

However, nothing is every imported.

Re: Import from Diasend

Posted: Thu Oct 15, 2015 8:20 am
by DataMystic Support
Hi Khurt,

Can you please send the file to me via https://www.managebgl.com/contact.html ?

Also, if Diasend offers an export format other than .xls, please send that too.

Cheers,

Simon

Re: Import from Diasend

Posted: Thu Oct 22, 2015 2:34 am
by khurtwilliams
Diasend exports as XLS format only.

Re: Import from Diasend

Posted: Thu Oct 22, 2015 8:35 am
by DataMystic Support
Thanks - we'll check the .xls you sent

Re: Import from Diasend

Posted: Thu Feb 04, 2016 2:45 am
by DataMystic Support
.xls would have to be our least favourite import format, but we are now working on an XML import (Excel converted to XML) which will make life easier for us.