Excel Pipe fails to open password protected spreadsheets

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DataMystic Support
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Re: Excel Pipe fails to open password protected spreadsheets

Post by DataMystic Support » Mon May 03, 2010 1:54 pm

That is very strange. Please drop us an email for an extension - no problem.

Can we do a desktop share (e.g. go connect, TightVNC, Microsoft Live Messenger) so that we can see what is going on here?
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
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stormcrow27
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Re: Excel Pipe fails to open password protected spreadsheets

Post by stormcrow27 » Mon May 03, 2010 11:51 pm

That would work fine. I'm available anytime 8:00 am to 5:00 pm Eastern Standard Time, GMT-5. I've sent an email to Data Mystic support, but I still haven't received the extension notification email. I sent the request on Friday, the 30th of April. Thanks for your help.

Sincerely,
Jeremy Ward

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Re: Excel Pipe fails to open password protected spreadsheets

Post by DataMystic Support » Tue May 04, 2010 11:27 am

Hi Jeremy - missed you for today. Can you please send us another email (I cannot find your extension request) and we will hookup tomorrow. Please get TightVNC installed.
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

stormcrow27
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Joined: Thu Apr 15, 2010 4:44 am

Re: Excel Pipe fails to open password protected spreadsheets

Post by stormcrow27 » Fri May 07, 2010 10:19 pm

I've sent another support request on, and I have TightVNC installed. I'm just waiting on coordinating a time.

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DataMystic Support
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Joined: Mon Jun 30, 2003 12:32 pm
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Re: Excel Pipe fails to open password protected spreadsheets

Post by DataMystic Support » Fri May 07, 2010 10:28 pm

Have not received your support request - sorry late on Friday night here - will have to schedule for Monday night our time.
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

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