Discuss DetachPipe.com huge attachment service and DetachPipe attachment management Add On for Microsoft Outlook. Get help with installation and running, notify us of bugs, request new features and enhancements.
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by erikn » Fri Sep 11, 2009 10:03 pm
After installing DetachPipe Outlook 2007 crashes. I am also running Vista enterprise.
Is it possible to see any log to get information why it crashes.
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erikn
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by DataMystic Support » Mon Sep 14, 2009 10:11 am
Are you using the latest version - 5.8.4?
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by erikn » Fri Sep 18, 2009 7:41 pm
Yes, I have just downloaded the tryout. It is a little bit annoying to try something that crasches, we are looking for a solution for about 250 users.
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erikn
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by erikn » Fri Sep 18, 2009 7:43 pm
I forgot to say that after approx 5 restarts, I get Outlook to start without crash.
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erikn
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by DataMystic Support » Fri Sep 18, 2009 7:51 pm
Hi Erik,
By default, all the auto-processing features of DetachPipe are disabled. So my main concern would be looking for conflicts with other AddIns. Do you have any others loaded?
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by erikn » Fri Sep 18, 2009 8:30 pm
Only one. Ironport spam reporting. I can uninstall that, it is so seldom I need it, Ironport almost never (maybe one spam every third month) let any spam through.
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erikn
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by DataMystic Support » Sat Sep 19, 2009 9:26 am
Could you give that a try and let me know if there is any change?
I'd like to know, if possible, what action precedes the crash - ie what did you click on just before it crashes
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