Outlook 2007 crashes

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erikn
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Joined: Fri Sep 11, 2009 9:56 pm

Outlook 2007 crashes

Postby erikn » Fri Sep 11, 2009 10:03 pm

After installing DetachPipe Outlook 2007 crashes. I am also running Vista enterprise.

Is it possible to see any log to get information why it crashes.

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Re: Outlook 2007 crashes

Postby DataMystic Support » Mon Sep 14, 2009 10:11 am

Are you using the latest version - 5.8.4?
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
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erikn
Posts: 4
Joined: Fri Sep 11, 2009 9:56 pm

Re: Outlook 2007 crashes

Postby erikn » Fri Sep 18, 2009 7:41 pm

Yes, I have just downloaded the tryout. It is a little bit annoying to try something that crasches, we are looking for a solution for about 250 users.

erikn
Posts: 4
Joined: Fri Sep 11, 2009 9:56 pm

Re: Outlook 2007 crashes

Postby erikn » Fri Sep 18, 2009 7:43 pm

I forgot to say that after approx 5 restarts, I get Outlook to start without crash.

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Re: Outlook 2007 crashes

Postby DataMystic Support » Fri Sep 18, 2009 7:51 pm

Hi Erik,

By default, all the auto-processing features of DetachPipe are disabled. So my main concern would be looking for conflicts with other AddIns. Do you have any others loaded?
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

erikn
Posts: 4
Joined: Fri Sep 11, 2009 9:56 pm

Re: Outlook 2007 crashes

Postby erikn » Fri Sep 18, 2009 8:30 pm

Only one. Ironport spam reporting. I can uninstall that, it is so seldom I need it, Ironport almost never (maybe one spam every third month) let any spam through.

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Re: Outlook 2007 crashes

Postby DataMystic Support » Sat Sep 19, 2009 9:26 am

Could you give that a try and let me know if there is any change?

I'd like to know, if possible, what action precedes the crash - ie what did you click on just before it crashes
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments


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