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DetachPipe Evaluation Trouble

Posted: Fri Aug 14, 2009 8:48 pm
by alexjramos
I really like what I have seen with DetachPipe. I am having one bit of difficulty. I am hoping to work through this so I can make a purchase. . .

When I try to process some folders, it seems to abort prematurely without completing. Something flashes on the screen briefly, but I can't read it.

Is there some log file somewhere that I can check to see what is happening? Any idea how to troubleshoot this?

I am running Outloook 2003 on Windows XP.

Thanks!

Alex.

Re: DetachPipe Evaluation Trouble

Posted: Mon Aug 17, 2009 10:54 am
by DataMystic Support
Hi Alex,

No, there's no log file. Which process are you applying to multiple folders -is it a detach?

Try and narrow down where it occurs - the status window tell you the folder it is processing.

Re: DetachPipe Evaluation Trouble

Posted: Mon Aug 17, 2009 10:57 pm
by alexjramos
I figured it out. I misunderstood one of the menu items. I was trying to detach a whole folder, but had only selected one message.

Thanks for the quick response and a great product.

Alex.