Detachpip 5.6 slows down Outlook 2003

Discuss DetachPipe.com huge attachment service and DetachPipe attachment management Add On for Microsoft Outlook. Get help with installation and running, notify us of bugs, request new features and enhancements.

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PhilipC
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Joined: Mon Oct 20, 2008 7:32 pm

Re: Detachpip 5.6 slows down Outlook 2003

Post by PhilipC » Mon Oct 20, 2008 7:52 pm

Hi,

I have exactly the same problem as Rud-gr. Whenever I receive any email, irrespective of size or number, Outlook completely freezes for up to a minute. This didn't happen before installing DetachPipe.

Relevant info:
DetachPipe version: 5.6.6
Outlook 2003 under Windows XP.

Receive an average of 50 mails per day.
Approx 400 emails in Inbox.
Attachments folder currently contains 205 attachments (oldest is 28th August), all with different names. Max size is 5mb, most are in the x00k range.

Settings:
"Detach automatically using settings below"
Mask: <Path>\[Folder]\[Filename].[Extension]
Compress attachments: OFF
Retain attachment icon: ON
Ignore smaller than: OFF
Ignore younger than: OFF
Ignore embedded: ON
Confirm each action: OFF

I'd appreciate your views / suggestions, as this is seriously irritating.

Regards,

Philip

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Tue Oct 21, 2008 9:04 am

The current version is 5.7.5 and can be downloaded from http://www.datamystic.com/downloads/dow ... DetachPipe

It now keeps track of the date of the last-checked email in the Inbox, and makes sure that it doesn't check those older emails again. We tested it with a customer with 7000 items in their inbox and it worked really well.
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

PhilipC
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Joined: Mon Oct 20, 2008 7:32 pm

Re: Detachpip 5.6 slows down Outlook 2003

Post by PhilipC » Tue Oct 21, 2008 6:54 pm

Many thanks. I'll give it a try and let you know how it goes.

Regards,

Philip

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Wed Oct 22, 2008 7:48 am

V5.7.4 and above (October 9, 2008) now handles large Inboxes much better when receiving emails - only checks the
new emails for attachments.
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

PhilipC
Posts: 6
Joined: Mon Oct 20, 2008 7:32 pm

Re: Detachpip 5.6 slows down Outlook 2003

Post by PhilipC » Thu Oct 23, 2008 2:21 am

Hi,

I've just downloaded and tried to install the latest version and I get a message saying that the set-up files are corrupted. Tried downloading again. Same result.

Regards,

Philip

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Thu Oct 23, 2008 8:42 am

Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Thu Oct 23, 2008 9:08 am

We've just updated the secure downloads as well - as these were corrupted.
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

PhilipC
Posts: 6
Joined: Mon Oct 20, 2008 7:32 pm

Re: Detachpip 5.6 slows down Outlook 2003

Post by PhilipC » Thu Nov 06, 2008 2:50 am

Thanks for that.

I've installed the updated version and Outlook does run considerably quicker.

However it no longer scans automatically on delivery of an email into my inbox. Settings are exactly as before (as above). 'Instant detach' runs fine, as does processing a folder.

Regards,

Philip

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Thu Nov 06, 2008 12:21 pm

Hi Philip,

We now use the date of the last received email to restrict which items are processed. In doing this, we make use of the 'Short Date Format' found in the Control Panel under Regional and Language Options.

Can you send me the example Short date format you have?
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Thu Nov 06, 2008 12:55 pm

Can you please try installing http://www.datamystic.com/detachpipetest.exe and send me the error window that pops up when you send/receive?
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

PhilipC
Posts: 6
Joined: Mon Oct 20, 2008 7:32 pm

Re: Detachpip 5.6 slows down Outlook 2003

Post by PhilipC » Fri Nov 07, 2008 7:35 pm

Hi,

Unfortunately the version you modified is the evaluation version and my evaluation period has expired.

Regards,

Philip

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Re: Detachpip 5.6 slows down Outlook 2003

Post by DataMystic Support » Fri Nov 07, 2008 8:48 pm

Hi Philip - please drop us an email and we can send you an extension
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
http://PredictBGL.com - Insulin dose calculator for Type 1 diabetes
http://DownloadPipe.com - 250,000 free software downloads
http://DetachPipe.com - send huge email attachments

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