no button in outlook

[ErikNRC]

We just bought few detachpipe licenses and I cannot get the button to show in outlook 2003 on my pc. I'm not sure where to start... I looked in the COM extension and add ons and no sign of detachpipe...
However, the button is showing in word and other office apps.

Erik.

[DataMystic Support]

Hi Erik,

From the FAQ (http://www.datamystic.com/detachpipe/faq.html)

Q. The DetachPipe Add-In has disappeared from my Outlook! How do I get it back!
A. Under Help\About, click the button [Disabled Items].

[ErikNRC]

Hi Erik,

From the FAQ (http://www.datamystic.com/detachpipe/faq.html)

Q. The DetachPipe Add-In has disappeared from my Outlook! How do I get it back!
A. Under Help\About, click the button [Disabled Items].

That did the trick! Thanks alot.

Erik

[thomasjhannigan]

running outlook 2007 on windows vista using the lite version and i have the same problem - no icon in outlook. Resstarted and tried the above but no help

[DataMystic Support]

Hi Thomas,

As you using 5.5.3? We just updated this to add a new 'DetachPipe' toolbar - you can find it under View\toolbar and it should be ticked.

[thomasjhannigan]

hi - yes i appear to be using that version (based on the "whats new in 5.5.3" file in the folder structure) but dont see that as a toolbar option. just have the standard, advanced, web and google desktop

[DataMystic Support]

Ok, we're re-releasing 5.5.3 without the toolbar change until we can sort it out. The evaluation download link is
http://www.datamystic.com/detachpipe2.exe

[thomasjhannigan]

great thanks. How do I apply the license to this download version. I installed this link and it works fine but I do not see a place to apply the license and remove the restrictions

[DataMystic Support]

You need to login to get the non-evaluation version