no button in outlook

ErikNRC · Post by **ErikNRC** » Tue Jul 17, 2007 2:30 am

We just bought few detachpipe licenses and I cannot get the button to show in outlook 2003 on my pc. I'm not sure where to start... I looked in the COM extension and add ons and no sign of detachpipe...
However, the button is showing in word and other office apps.

Erik.

Post by **DataMystic Support** » Tue Jul 17, 2007 7:59 am

Hi Erik,

From the FAQ (http://www.datamystic.com/detachpipe/faq.html)

Q. The DetachPipe Add-In has disappeared from my Outlook! How do I get it back!
A. Under Help\About, click the button [Disabled Items].

ErikNRC · Post by **ErikNRC** » Tue Jul 17, 2007 8:06 am

DataMystic Support wrote:Hi Erik,

From the FAQ (http://www.datamystic.com/detachpipe/faq.html)

Q. The DetachPipe Add-In has disappeared from my Outlook! How do I get it back!
A. Under Help\About, click the button [Disabled Items].

That did the trick! Thanks alot.

Erik

thomasjhannigan · Post by **thomasjhannigan** » Wed Mar 26, 2008 3:23 pm

running outlook 2007 on windows vista using the lite version and i have the same problem - no icon in outlook. Resstarted and tried the above but no help

Post by **DataMystic Support** » Wed Mar 26, 2008 4:26 pm

Hi Thomas,

As you using 5.5.3? We just updated this to add a new 'DetachPipe' toolbar - you can find it under View\toolbar and it should be ticked.

thomasjhannigan · Post by **thomasjhannigan** » Wed Mar 26, 2008 9:05 pm

hi - yes i appear to be using that version (based on the "whats new in 5.5.3" file in the folder structure) but dont see that as a toolbar option. just have the standard, advanced, web and google desktop

Post by **DataMystic Support** » Thu Mar 27, 2008 7:20 am

Ok, we're re-releasing 5.5.3 without the toolbar change until we can sort it out. The evaluation download link is
http://www.datamystic.com/detachpipe2.exe

thomasjhannigan · Post by **thomasjhannigan** » Thu Mar 27, 2008 12:10 pm

great thanks. How do I apply the license to this download version. I installed this link and it works fine but I do not see a place to apply the license and remove the restrictions

Post by **DataMystic Support** » Thu Mar 27, 2008 12:45 pm

You need to login to get the non-evaluation version

DataMystic

no button in outlook

no button in outlook

new user, that didnt work for me

no toolbar

thanks