Detach Pipe 6.013-15 Install Failure

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USAEast
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Joined: Thu Jan 12, 2012 12:03 pm

Detach Pipe 6.013-15 Install Failure

Postby USAEast » Thu Jan 12, 2012 12:22 pm

Hello,

I evaluated DetachPipe using version 6.012 - which installed and worked better than the other programs I tried.

However, when I purchased the "Pro" version of the program I received 6.015. This version will not install properly under Win2K SP4 (Outlook 2003 Sp2). It gives the message that regsvr32 cannot register Redemption.dll error 0x3. Running regsvr32 manually in a command window on Redemption.dll also fails to register the dll.

To investigate the issue I downloaded a copy of the 6.013 evaluation version off the internet, and found that this version has the same installation problem. So apparently whatever change was made between V6.012 and V6.013 is the cause of the problem I am seeing, not the difference between the "pro" and the evaluation versions. I can still install and run the original V6.012 evaluation copy without any problems, but of course it has the evaluation limitations.

In the short term, until this problem is fixed, can I just get a copy of the 6.012 "Pro" version so I can get started using the program?

Regards

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DataMystic Support
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Re: Detach Pipe 6.013-15 Install Failure

Postby DataMystic Support » Sat Jan 14, 2012 2:10 pm

We've just updated the third party Redemption.dll in DetachPipe - available in v6.0.15.1 in the secure area, or evaluation version from
http://www.datamystic.com/detachpipe2.exe

Please let us know if this works for you or not.
Regards,

Simon Carter, http://DataMystic.com/forums/index.php
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