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Copy/Paste errors related to DetachPipe?

Posted: Tue Mar 09, 2010 10:23 am
by jbradley
I am now running the latest version of DetachPipe (5.8.13) I have had some inconsistent behavior when copying emails (the message themselves using edit/copy) and attempting to paste them into another email for forwarding. Many times the Paste action results in a string of text associated with the sender, subject, time etc of the email rather than the email object itself.

Sample:

From To Subject Received Size Categories
Manji, Sadiq Bradley, Jason Availability reporting to you 2:40 PM 8 KB


Other times the Paste action results in an image file of the DetachPipe icon. Because of this latter behavior I am guessing that the DetachPipe add-in may somehow be involved.

Does this sound familiar to anyone?

Re: Copy/Paste errors related to DetachPipe?

Posted: Wed Mar 10, 2010 11:07 am
by DataMystic Support
DetachPipe has always used the clipboard for setting custom images in its menus. This is because Outlook *only* provides the clipboard as a method of setting these images - bizarre but true.

We will see if we can find an alternate method such as copying them from the main outlook window rather than using the clipboard.

I don't know where the plain text is coming from.

Re: Copy/Paste errors related to DetachPipe?

Posted: Thu Mar 25, 2010 1:22 am
by jbradley
Any update on this?

Re: Copy/Paste errors related to DetachPipe?

Posted: Thu Mar 25, 2010 1:21 pm
by DataMystic Support
Drop me an email/lodge a support request (with your receipt number if a registered user) and we can send you the latest beta to try out.