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TextPipe 8.9 sometimes stops working

Posted: Fri Jul 15, 2011 9:03 pm
by DFH
TextPipe 8.9 sometimes stops working while I am developing a filter and trying things out.
i.e. It stops responding in Windows 7 x64, and even Task Manager cannot close it.
I have to log off my user account and force it to close during log off.
This problem has occurred three times in the last 30 minutes.

Previous versions of TextPipe Standard would at least end gracefully.

Not a happy bunny!

David

Re: TextPipe 8.9 sometimes stops working

Posted: Mon Jul 18, 2011 11:49 am
by DataMystic Support
Do you think this was related to a modal dialog appearing but being actually hidden behind TP's main window? This happens with other apps too, and it can be forced to appear usually by Alt+Tabbing away from TP, then Alt+Tabbing back again.

Re: TextPipe 8.9 sometimes stops working

Posted: Tue Jul 19, 2011 4:06 am
by DFH
Simon,

I have not seen any such dialog, and I know about {Alt-Tab}.

The circumstances that cause the problem seem almost random, except that they all happened immediately after I clicked on Go.
It's very frustrating if I had not already saved my edits to the filter, as then I have to recall what I was doing.
But it's almost equally frustrating to see the application freeze just after I have saved the filter.

David

Re: TextPipe 8.9 sometimes stops working

Posted: Tue Jul 19, 2011 9:51 pm
by DataMystic Support
v8.9.2 Releasing now

* Fixed bug with the way that PlaySound was called at the end of the filter job
which caused crashes. A baffling Unicode string issue that seems to have gone away through the use of an intermediate variable (ie is a compiler issue).

Re: TextPipe 8.9 sometimes stops working

Posted: Thu Jul 21, 2011 1:47 am
by DFH
Just installed v8.9.2 so I will see if the issue goes away.

David

Re: TextPipe 8.9 sometimes stops working

Posted: Thu Jul 21, 2011 7:05 am
by DFH
If playsound is called at the end of a job, how come the crashes I saw usually occurred immediately after clicking the Go button?
i.e. Before any progress through the filter.

Re: TextPipe 8.9 sometimes stops working

Posted: Thu Jul 21, 2011 8:35 am
by DataMystic Support
The crashes seem to occur on the second run of a filter. The processing thread is not ending properly, and hence the timer which shows elapsed time is not disabled - here I get two separate threads changing the elapsed time count. The crash occurs on the PlaySound function here, but we are looking for other causes, as we have reverted this code back to pre-unicode filename handling with no improvement.

We are looking very hard for the cause and should have it sorted out today.

Re: TextPipe 8.9 sometimes stops working

Posted: Thu Jul 21, 2011 11:05 pm
by DFH
Version 8.9.2 just froze on me!

Re: TextPipe 8.9 sometimes stops working

Posted: Fri Jul 22, 2011 9:11 am
by DataMystic Support
Hi David - I need more info. What were you doing at the time? Were you running a filter for the second time?

Re: TextPipe 8.9 sometimes stops working

Posted: Fri Jul 22, 2011 6:07 pm
by DFH
It's hard to be sure, as these things creep up on you unexpectedly.

Though some of these occasions are not the first time I'd run the filter in the same session, I reckon there must have been some that were.

David

Re: TextPipe 8.9 sometimes stops working

Posted: Wed Jul 27, 2011 4:33 am
by DFH
Having just installed 8.9.3, I will have to keep a watch for this issue.

David

Re: TextPipe 8.9 sometimes stops working

Posted: Wed Jul 27, 2011 9:21 am
by DataMystic Support
Please do! But I am confident we have fixed it this time. If not, it will be much easier to track down in future.