Having problems converting files and extracing data? So does DataWatch's consulting team - the sellers of Monarch Data Pump, Monarch|ES and other tools.

It's nice to have our competitors speaking the praises of our product - see the two emails below:

From: Dee_Moore@datawatch.com

Thank you for getting back to me Simon.

Yes, I converted the file using the two steps. I just wanted to know if there was a one step process. You know how it is.........everything has to be done as quickly and efficiently as possible.

The reason I'm evaluating TextPipe Pro is:

I'm always looking for ways to help our customers process problem files. I do what I can to make their work a little easier while using our product.
 
Our product, Monarch, extracts, manipulates, and exports data in ASCII/ANSI format only. Being a global company, we see multiple report Fonts and Formats. I was recently presented with a report in UTF-8. I did find a work-around for them within our product. By isolating the characters beyond the ASCII/ANSI range, I created calculated fields to display the correct characters in ANSI. However, not knowing just what UTF-8 characters will be in a file, the expression could become quite lengthy. I thought converting the file would be more prudent.

I was successful converting the file, but I do have one more question..............

[snip]

Regards,

Dee Moore
Datawatch Technical Support & Model Building
 

From: Gareth_Horton@datawatch.com

It looks comprehensive.

I am looking at this more as a product to recommend for our customers that have files that
need pre-processing before using them in our Monarch product.

I have a heavy workload at the moment, so I can only dip into it now and then.

If I have any questions, I'll drop you a mail.