Offline purchases are processed within 48 hours during regular business hours (Monday through Friday, 9 am to 5 pm PST). To receive licenses immediately or outside of business hours, please purchase online using a credit card.
You can easily generate a pre-filled Purchase Order or Quote by following the ONLINE process above until you see the 'I prefer to order by fax' link near the base of a subsequent order page.
Important! Your Purchase Order, Fax Order or Mail Order MUST include the following items:
|USA||Fax. +1-724-850-8187||Tel. +1-724-850-8186 (Mon-Fri 9am-5pm EST)||
PO Box 844
|Europe||Fax: +49-221-31088-29||Tel: +49-221-31088-20 (Mon-Fri 9am-7pm CET)||
element 5 AG
Vogelsanger Str. 78
|Does not accept orders over the phone||DataMystic
1 Dalmore Drivereet
You can order by credit card over the phone if you do not have Internet access, please have the Order Id (see above) and your credit card ready.
See the table above for phone numbers.
As of April 2006, our online purchasing systems do NOT charge Australian GST to Australian customers. If you need to be charged GST, please scan and email your purchase order to us. DataMystic Pty Ltd ACN 073 690 712. AU$ pricing is determined by the current exchange rate shown by our online system, plus 10% GST.
We have selected ShareIt!, SWReg and PayPal to handle transactions on our behalf. All have a long history of providing secure, reliable payment processing. Credit card purchases will show a payment to getinfo.shareit.com, accessing this link will also provide you with purchase details.