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This is a collection of frequently asked questions about AbusePipe.


Other help resources


Where do I get TextPipe Pro from?

TextPipe Pro is NOT included in the AbusePipe download. You can download TextPipe separately from the DataMystic web site - btn_download.

TextPipe Pro *IS* included when you purchase AbusePipe. Download it after logging in. The TextPipe Pro download link is listed underneath the AbusePipe download links.


Why can't AbusePipe see my folders?

There are a number of possibilities:

  1. Are you using a MAPI-compliant email program?
  2. If you are using Lotus Notes you may have to re-install it to enable MAPI support - please see our PDF Document technical documentation
  3. PDF Document Fix for Lotus Notes Mail Not Available as a Service to MAPI After Outlook 2000 Installation
  4. Is your mail program active AND logged in?
  5. Is your mail folder a subfolder of the default Inbox? If your personal folder has a different Inbox to your mail account Inbox you may have to create a rule to copy or move all resumes to a folder where AbusePipe can see them


How can I access other Outlook .pst/.ost files?

  1. Open your current .pst/.ost file in Outlook (e.g. Archive.pst)
  2. Set it to be the default file for mail delivery. In Outlook, this is Tools\Email Accounts, click Next, then change the setting under Deliver new e-mail to the following location to point to the new .pst/.ost file.
  3. Restart Outlook
  4. AbusePipe will now be pointing at Archive.pst


I'm trying to automate Outlook but keep getting nag screens from it

Try using the Outlook Redemption Object Model, which provides access to blocked properties and methods:


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